Privacy Policy

Bolaa ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Bolaa mobile application (the "App").

1. Information We Collect

We collect information you provide directly and information that is collected automatically when you use the App.

Information you provide

• Account details: username, display name.
• Profile media: avatar images you upload.
• Audio data: voice captured during live debates when you participate (with your permission).
• Support requests and communications you send to us.

Information collected automatically

• Usage data (app actions, features used, timestamps).
• Device and connection information (model, OS version, device identifiers).
• Crash reports and diagnostics to help improve app stability.

2. How We Use Your Information

• To operate and provide the App's features (rooms, audio, messaging).
• To process and deliver audio sessions via our real‑time service (LiveKit).
• To personalise content and recommendations, and to surface relevant regional topics.
• To perform analytics, debugging, and to improve the App.
• To comply with legal obligations and enforce our terms.

3. AI & Topic Generation

Bolaa may use third‑party or self‑hosted AI services to generate debate topics and in‑room suggestions. These services may process text and trending headlines. If you participate in AI‑assisted features, the content you contribute (messages, headlines) may be sent to the selected AI provider.

4. Third‑Party Services

We use third‑party providers for hosting, analytics, crash reporting, and real‑time audio. Examples include LiveKit (self‑hosted or cloud), Groq/OpenAI (AI), and analytics/crash providers. These services have their own privacy policies and may process data on our behalf.

5. Sharing and Disclosure

We may share information with:

• Service providers who perform services for us (hosting, analytics, AI).
• Other users when you post or speak in public rooms (audio, username, profile).
• Law enforcement or regulators when required by law.

6. Data Retention

We retain data as long as necessary to provide the service, meet legal obligations, and resolve disputes. You can request deletion of your account and data; we will honor requests subject to verification and legal requirements.

7. Security

We apply reasonable administrative, technical, and physical measures to protect your data. No system is completely secure; please follow good device security practices.

8. Your Choices & Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data. To exercise these, contact us at the email below. We may require identity verification.

9. Children

Bolaa is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, contact us to request deletion.

10. Changes to This Policy

We may update this Privacy Policy. We will post the revised date at the top. Continued use after changes constitutes acceptance.

Contact

If you have questions or want to exercise your privacy rights, contact:

Email: gaurav@turings.xyz